FAQ

Where does this store ship from?

California, USA.

Do you accept orders placed outside of the US?

Unfortunately, at this time, I can only ship within the USA, unless you're interested in ordering $60 or more of merchandise. If you are a customer outside of the USA, and would like to place a "bulk" order, please contact me at keovi@kendavi.com to make an arrangement.

What method of shipping is used?

All orders are mailed via USPS Priority Flat Rate (Large Envelope or Medium Box), and include tracking/delivery confirmation.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Shipping is usually done at the end of the week, and you will receive an email with your tracking/confirmation number when your order is sent out.

What is this store's return and exchange policy?

Defective shirts and decals will be replaced or refunded after documentation of defect has been received. T-shirts can be exchanged for different sizes for a $5 restocking fee, as long as shirts are returned in clean, mint condition. All sales on ArtCards are final.

Have another question?

Give me a holler, and I'll tell you what I know!

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.